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General Terms & Conditions of Savoca Numismatik GmbH & Co. KG



1.Legal scope


All orders, purchases and services from Savoca Numismatik GmbH & Co. KG are solely subject to the following terms and conditions of business. In particular these shall be binding without renewed explicit agreement for subsequent orders, as far as no other written agreement between the parties has been made.  Any contrary or deviating terms and conditions of the contracting partner are hereby explicitly ruled out and disagreed upon. This objection applies also in all cases in which the ordering party has stipulated a special form of objection. If objection is ruled out, the statutory provisions shall replace the contradictory terms and conditions.



2.Conclusion of the Contract


The depiction of coins in our online store does not represent an offer by our company.  An offer to complete the contract shall be made through receipt of the client’s order by Savoca Numismatik GmbH & Co. KG. The contract is concluded through acceptance of the offer. Acceptance shall be made through a written confirmation by us or through supply of the goods to the client. The receipt of an online order is confirmed by an email which will be immediately sent to the email address provided by the customer, though the acknowledgement of receipt shall not represent a binding acceptance of the order. The acceptance statement may however be combined with the acknowledgement of receipt. No warranty is given for the correctness, completeness and actuality of the texts and illustrations on the internet. Errors and misprints are expressively reserved.


3.Reservation of coins


As every coin offered by is a unique, the customer has the possibility to reserve it for up to half an hour. This is done by adding the chosen article to the cart, in which the chosen product will be secured for half an hour, indicated to other potential buyers with the term ’reserved’. The reservation will either be cancelled after expiry of the reservation period of 30 minutes or by prior logout of the customer. From this moment on the merchandise will be back available for purchase in the online store.


4.Prices, Shipping costs


All prices stated are calculated including the legal value added tax. Shipping of articles to a total value of € 100,00 is generally € 6,00 as basic, plus €1,50 for every additional €100 of total value. The shipping is taken over by registed letter.

However, should the customer request and alternative route of shipping, there is the possibility to cater this request. For this, the customer must contact us. Cost of packaging and shipping must be paid for by the customer and are communicated to the customer upon his order.



The shipment is insured against loss of or damage to the merchandise during the shipment.


The invoice amount is to be paid in full within the specified payment term. An invoice is included in the delivery. Additionally an invoice is sent to you via email at the conclusion of the sales contract. We expressively reserve the right to deliver to our customers against payment in advance, provided they are new customers or the particular order holds financial risks. In this case you will receive an advance invoice with our banking details. There is the possibility to pay via credit card, PayPal, instant bank transfer or direct debit transfer. The delivery shall be made as soon as the amount has definitely been credited in full to the company account of SAVOCA GmbH.



5.Reservation of proprietary rights


All merchandise shall remain in our ownership until full payment is received.





Right of revocation


You may withdraw your contractual declaration in writing (e.g. letter, email) within 30 days without giving any reason or, in case you received the good(s) before expiry of the deadline, by returning the good(s). The time limit starts to run once this written notice of cancellation has been received in writing, but not before the goods are received by the recipient, nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the Civil Code ("EGBGB") as well as our duties under § 312g(1) sentence 1 of the BGB in conjunction with Article 246 § 3 EGBGB. To comply with the time limit, it is sufficient that the cancellation or return of the goods be sent in good time to:


Savoca Numismatik GmbH & Co. KG

Maximiliansplatz 15

80333 München



For the specific modalities of return please contact us at


Consequences of revocation 

In the case of an effective revocation, the mutually received performances must be returned and any derived profits (e.g. interest) must also be returned. If you cannot return to us the performance or utilization received (e.g. benefits from use), in part or in whole, or if you can only return it in worse condition, you are required to offer compensation of equal value. This does not apply when the deterioration of the goods occurred exclusively while merely examining the characteristics and functioning of goods, as may have been possible and usual in a retail shop. Transportable goods should be sent back at our risk. You are responsible for covering the regular cost of return postage if the goods delivered are as ordered and if the price of the goods to be returned is less than € 40,00, or in case of a higher price you have not provided consideration or a partial payment agreed upon under the terms of the contract at the time of revocation. Otherwise the return is free of charge to you. Non-transportable goods will be collected from you. The obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you when you send your cancellation or the goods and for us upon the receipt thereof. 

End of the revocation notice 



7.Warranty, damage compensation, statute of limitation


The statutory warranty provisions apply. The statutory warranty period is two years and begins when the goods are handed over to the customer. If delivered items exhibit obvious material or manufacturing defects, including transport damage, or if the delivered items are incorrect, please register your complaint immediately with Savoca Numismatik GmbH & Co. KG. However, failing to do this will not affect the customer's statutory rights.


Damage compensation claims by the customer against us can be made without any restriction in accordance with the legal requirements, if they 


a) are based on damage to life, body or health and are a result of an intentional or negligent breach of duty by us, one of our legal representations or by a performing agent.


b) are based on an intentional or grossly negligent breach of duty by us, one of our legal representations or by a performing agent or based on bad faith.


c) are based on the product liability law (’’Produkthaftungsgesetz’’) or


d) we have assumed a procurement risk or guarantee and are therefore liable.



Should damage be a result of a negligent but not grossly negligent violation of a material contractual obligation (’’Kardinalpflicht’’) by us, one of our legal representations or a performing agent, we are liable to damage compensation claims, but – so long as not at least one of the requirements listed under a) to d) is fulfilled – our obligation to provide compensation is limited to foreseeable damage which typically arises. Material contractual obligations (’’Kardinalpflichten’’) in the sense described here are obligations, the satisfaction of which only enables the proper execution of the contract at all and its compliance with the contractual partner relies on and may as a rule rely on. Furthermore material contractual obligations are duties whose breach jeopardizes the achievement of the purpose of the contract. The statutory distribution of the burden of proof remains. Any further damage compensation claims, regardless of their legal basis, are excluded.




8.Data Protection Statement / Data Protection/ Data Security


During development, conclusion, performance and unwinding of a contract we collect, store and process data in compliance with the respective legal regulations. When visiting our internet service your PC’s currently used IP-address, time, date, browser type and operating system as well as the sites viewed by you is protocolled. Conclusions that may be drawn on personal data are not possible, neither are they intended. Personal data you share with us is strictly used for correspondence and the purpose you shared it with us for only. We only share your information with the commissioned delivery company, as far as this is necessary for delivery. For the processing of payments we share your payment data with the commissioned financial institution. We assure that we will only process your personal data in connection with your order. We undertake to treat that data in confidence and not to pass it on to any third parties, unless we are required to do so by law or you explicitly allow us to do so. As far as we cooperate with third service providers in terms of procedures and handling of data processing, the contracts comply with the rules of the national data privacy legislation (’’Bundesdatenschutzgesetz’’).


Personal data collected via this site are only stored until the purpose is achieved for which they were entrusted to us. Where filing periods are stipulated by the provisions of commercial and/or fiscal law, the storage period for certain data may be up to 10 years.


If you do not agree any longer with the storage of your personal data, or it has become incorrect, we will arrange, on your instructions, the deletion, correction or blocking of your data, in compliance with the statutory provisions. You can receive free information about all personal data which we hold about you. For questions regarding the collection, processing or use of your personal data, or for information, corrections, blocking or deletion of data, please contact us at:


Savoca GmbH & Co. KG

Maximiliansplatz 15

80333 München



Our website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses "cookies" which are text files that are stored in your browser and which enable an analysis to be carried out on your use of the website. The information about your visit to the website recorded by the cookie (including your IP-address) is sent to a Google server in the USA. When the anonymising function is used within member states of the European Union and other contracting countries to the European Economic Area for the IP-address on the website, the IP-address is stored and processed by Google only in an abbreviated form. 

Only in exceptional cases will the full IP-address be transferred to a server of Google in the United States of America before being abbreviated.  Google will use the information recorded to evaluate your visit to the website, to compile reports about your browsing activity for the website administrators and to provide other services associated with the use of the website and the internet. Google will also share this information with third parties as necessary if this is prescribed by law or where third parties process this data on Google's behalf. Google will never link your IP address with other Google data. You can prevent the installation of cookies by changing the settings in your browser. We do however notify you, that this may inhibit some of the functions provided by this website.  Data recording and storage (including your IP-address) by Google Analytics in general can be prevented at any time using a browser extension available at, which will remain effective for the future once downloaded and installed.


In so far as we refer or link to third parties' websites from our domain, we can assume no warranty or liability for the accuracy or completeness of the contents or the data security of them. Because we have no influence on the observance of data protection-juridical regulations by third parties, you should check the data protection explanations offered in each case separately.



9.Final provisions


This translation is of indicative character only. The contractual language remains German (dt. AGB-link). The German law is exclusively applicable, to the exclusion of UN sales law. 

As far as admissible, the court in Munich (Germany) shall have exclusive jurisdiction for all disputes and claims arising from agreements concluded with the customer. 

Should any one provision of the contract with the customer or the above provisions (’’AGBs’’) be or become partly or wholly invalid, the validity of the other provisions remains untouched. The wholly or partly invalid provisions shall be replaced with a provision whose intended economic result corresponds to that of the invalid provision. In case of a gap in the regulations, the parties will find a provision, which will aid the conclusion of the identifiably intended contract aim, with respect to the complete content of the contract.


When ordering via our online store the ordering process contains three/four steps. Every new customer must register in order to obtain coins on our website. For registration you must provide your customer details including a billing address and where applicable a shipping address. Furthermore you choose a password for yourself, which you can later use together with your email address for registration. In the next step you login to our website by using your email and your password. In the third step you choose the desired product before you choose your payment method in the fourth step. In the last step you have the opportunity to check all details (e.g. Name, address, payment method) and, where appropriate, correct these, before you send your order to us by clicking on the icon ’’Bestellung absenden’’.

Business terms in german

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